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To whom it may concern: I would like to express my disappointment from your unsatisfactory level of service. I have expected much more from a prestigious and reputed company of your standard. Unfortunately, I can’t help but submit this letter of complaint hoping for a...
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EnterpriseCares
EnterpriseCares

Review #1100802, we appreciate it when customers tell us about their experiences and we recognize how disappointing this must have been for you. We would like to speak with yo...

I didn't like
  • Disappointment
#1100802
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Enterprise Holdings - Enterprise Rent A Car Scam
Rented a car to drive 50 miles. Cost $2100. I rented a car from Enterprise Rent A Car in Mercer County Airport Trenton & Drove it to Philadelphia Int'l Airport; 50 miles. Had it overnight less than 24hours. I pointed out all the damage to the vehicle when checking it...
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EnterpriseCares
EnterpriseCares

MamaDof2, We’ve noted your comments and would like the opportunity to look into this concern for you. Please send a detailed email to ehiescalationscc@mailca.custhelp.com incl...

Anonymous
Smitty

You are way beyond telephone calls and broken promises.All correspondence must be conducted in writing and delivered via Certified Mail return receipt requested.If you fail to...

1.9
I liked
  • Car i rented ran well
  • Philadelphia airport shuttle driver
I didn't like
  • Dirtiness of the car
  • Checkout agent
  • Scam
#1100284
Reply to reviews
The sales man first kept delaying and keeping me posted for a particular car . It was taking longer to arrive and when it did it was damages and repairs to the Cadillac 2016 xts $40k.... I was shown a car that was similar in clas and told this is what you are to exact...
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EnterpriseCares
EnterpriseCares

Review #1073331, thank you for bringing this to our attention. We would like to address this with you. Please email Care@Enterprise.com with your contract information, the exa...

1.8
I liked
  • Enthusiasm while purchasing the car getting me hooked in
I didn't like
  • Assistant manager lacking skills
  • Poor managers attitudes while purchasing car
  • Damaged cars and choices
#1073331
Reply to reviews
I am beyond disappointed with the customer service I did not get at enterprise car sales vista ca branch. I regret purchasing my car with you as experience with your company has been unacceptable! I went to look for a vehicle beginning of Jan 2017. I found a car ok but...
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EnterpriseCares
EnterpriseCares

anonymous Review #1040247, We’ve noted your comments and we would like to have the opportunity to look into this for you. Please send us a detailed email to care@enterprise.co...

Product
#1040247
Reply to reviews
there was no damage wen I dropt the car off they charged my credit card with 700 $ be aware don't rent from them they said there was damage on driverdoor there was none have witness just trying to stiel your money very bad business I will take them to court if they...
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EnterpriseCares
EnterpriseCares

dock7782,We’ve noted your comments and would like the opportunity to look into this for you. Please send a detailed email to care@enterprise.com include the exact rental locat...

1.8
Newington, Georgia
I didn't like
  • Robbing popel
#741478
Reply to reviews
TOTAL!!! TOTAL INCOMPETENCE! TWO weeks before my car was to be taken into the body shop I went to the rental agency & ordered a car to be at my disposal. That date was 7/2/15. It was to be a Corvette or the smallest car Enterprise had & the insurance company...
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1.0
I didn't like
  • Lacking service
  • Service
#676193
Reply to reviews
Rental Car Companies put profit over consumer safety! The rental car industry is fighting legislation that would prevent them from renting recalled cars to the innocent public. Attempts at legislation at the federal and state levels have been met with vigorous...
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#251630
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Enterprise Holdings - Customer Care Review

Enterprise Holdings
#1071536
Took tons of money from me very rude *** in the newington office
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